The Electricity Company of Ghana (ECG) has launched a mobile app that allows Ghanaians to conveniently pay their electricity bills and top-up their prepaid meters using their smartphones.
The ECG Power mobile app was unveiled by the Vice President of Ghana on February 18, 2020, and is available for download on both the Apple App Store and Google Play Store.
The app was developed by the ECG ICT team to simplify the payment process for customers and make it easier to view power usage and receive alerts on any ECG activities.
With the app, users can register their meter numbers and make payments using their mobile money wallets from MTN, Vodafone Cash, and AirtelTigo Money.
How to Use the ECG Mobile App
To use the ECG Power mobile app, customers need to download it from the App Store or Play Store and register using their email, phone number, and password.
Once registered, they can add their meter number and top up or pay bills using the Top-up or Pay Bills module on the app.
The app supports prepaid meters from Holley, Nuri (Kamstrup), Alpha, MBH, and CLOU, and customers can check their prepaid balance by selecting their meter on the app and clicking on the “check balance” button.
Benefits of the ECG Mobile App
The ECG Power mobile app provides several benefits to customers, including:
- Convenience: The app eliminates the need for customers to visit ECG offices or customer service points to purchase prepaid credit for their meters.
- Real-time monitoring: Customers can easily view their power usage and receive alerts on any ECG activities through the app.
- Faster payments: The app enables customers to make payments instantly using their mobile money wallets, without the need for cash or physical payments.