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Why Is My MTN Data Not Working?

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Have you ever experienced having issues with your data? It can be a frustrating experience when you're unable to access the internet or use your favorite apps on your mobile device. But don't worry, we're here to help you figure out why your MTN data isn't working and what you can do to fix it.

Check Your Data Balance

The first thing you should do when you're experiencing issues with your MTN data is to check your data balance. You may have run out of data without realizing it, and this could be the reason why you're unable to use the internet. To check your data balance, simply dial 1314# on your MTN line and follow the prompts.


Check Your Network Coverage

Another reason why your MTN data may not be working is due to poor network coverage. You may be in an area where there's weak or no network coverage, and this can affect your ability to use the internet. To check your network coverage, visit the MTN website and enter your location to see if there are any network issues in your area.

Restart Your Device

If you've checked your data balance and network coverage and you're still having issues with your MTN data, try restarting your device. Sometimes, all it takes is a simple restart to fix any issues you're having with your mobile device.

Reset Your APN Settings

Your Access Point Name (APN) settings may also be the reason why your MTN data isn't working. APN settings are used to connect your mobile device to the internet, and if they're not properly configured, you may not be able to access the internet. To reset your APN settings, go to your device settings and select “Mobile Networks,” then “Access Point Names.” Delete the existing APN settings and create a new one using the following details:

  • Name: MTN
  • APN: web.gprs.mtnnigeria.net
  • Proxy:
  • Port: 8080
  • Username: web
  • Password: web

Save the new APN settings and restart your device.

Contact MTN Customer Care

If you've tried all of the above solutions and you're still having issues with your MTN data, contact MTN customer care. They'll be able to troubleshoot the issue and provide you with a solution. To contact MTN customer care, dial 180 from your MTN line or send an email to [email protected].


About the author


Mckourage is a highly accomplished and respected professional teacher and celebrity lifestyle blogger with a passion for empowering others through education and sharing insights on modern-day living. With 6 years of experience in teaching, Mckourage has developed an acute understanding of the challenges that students and educators face today.

As a teacher, Mckourage is committed to creating an engaging and inclusive learning environment that fosters growth and development. He specializes in English Language Teaching, and his innovative teaching methods have helped countless students achieve academic success.

In 2020, Mckourage launched his celebrity lifestyle blog, which quickly gained popularity among readers across the globe. Through his blog, Mckourage shares his insights on everything from fashion and beauty to travel and entertainment. He has been featured in numerous publications and media outlets, including Vogue and Glamour, where he is a regular contributor.

Mckourage's ultimate goal is to inspire and motivate others to live their best lives, whether it's through his teaching or his blog. He believes that with hard work and dedication, anyone can achieve their goals and dreams.